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| Type of service offered. | | Advice |  | | Information | | | Care / Support | | Other:
Advocacy service - we support clients in dealing with other agencies.
I&I support |
| Who is the service for? | | Male | | | Female | | | Children | | | Pregnant Women | | | All ages | | | Victims of domestic violence | | | People with pets | | | Ex Prisoners | | | People with mental illness | | | People who use non-prescribed drugs | | Other:
As our information centre is not accessible for wheelchair users, we would arrange to meet with individuals in a suitable location. |
| Opening hours. | | Monday-Friday, 10.00am-5.00pm | | | Does the service operate all year round or seasonally? | | All year | | | Hours / days when service is closed to the public. | | 2 weeks at Christmas/New Year, and Easter weekend. |
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| Area of Operation. | | District | Nearest Town | | Inverness City | | | | Particular needs they can cater for. | | Literacy problems | | | Hearing difficulties | | | Physical difficulties | | | Learning difficulties | | | Access to the service. | | What is the charge to the client for the service? | | No charge. | | Client expected to pay personally? |  | | | How can the service be accessed? | | By the client, directly | | | By professional referral | | | By turning up? | | | By phone? | | | By appointment? | | Other:
By email. We would meet individuals at a suitable location. |
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