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| Type of service offered. | | Advice |  | | Information | | | Practical Help | | Other:
Key workers will endeavour to advocate for and support their clients in accessing other services, e.g. Social Work Services, CAB, Adult Basic Education |
| Who is the service for? | | Male | | | Female | | | Children | | | Pregnant Women | | | People on benefits | | | Victims of domestic violence | | | People with pets | | | Smokers | | | Ex Prisoners | | | People with mental illness | | | People being discharged from hospital | | | People who regularly use alcohol | | | People who use non-prescribed drugs | | | Mortgage problems / repossesion | | | Evicted people | | Other:
All ages over 15 years |
| Opening hours. | | Monday-Friday, 9.00am-5.00pm | | | Does the service operate all year round or seasonally? | | All year | | | Hours / days when service is closed to the public. | | Office closed over the Christmas and New Year holiday period |
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| Area of Operation. | | District | Nearest Town | | Badenoch & Strathspey | | Elgin | | Particular needs they can cater for. | | Literacy problems | | | Hearing difficulties | | | Visual impairment | | | Physical difficulties | | | Wheelchair users | | | Learning difficulties | | | Dementia | | Other:
Care leavers, young people excluded from school. Young people with emotional or behavioural difficulties, 'Recorded' school leavers. |
| Access to the service. | | What is the charge to the client for the service? | | No charge | | Client expected to pay personally? |  | | | How can the service be accessed? | | By the client, directly | | | By professional referral | | | By turning up? | | | By phone? | | | By appointment? | | Other:
Referral mainly (though not exclusively) via Education and/or Social Work channels. If necessary we can be flexible about arrangements, e.g. arranging guidance meetings in community settings, provision of careers information via laptops. |
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