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Below is a list of organisations providing Practical Help You can narrow your search down geographically using the box below.
Albyn Housing Society Ltd Support Service | David Whyte House,
57 Church Street
Inverness IV1 1DR
Map | | Telephone: 01463 712516
Fax: 01463 712667
e-mail: diane.norris@albynhousing.org.uk | | We provide person centred support to previously homeless people in their own temporary tenancies enabling tenants to sustain their tenancy and make a planned move into a permanent tenancy. Where support needs are greater than we can provide we will work in conjunction with other agencies to manage the support needed. |
Albyn Housing Society Ltd Support Service - Nairn | David Whyte House,
57 Church Street
Inverness IV1 1DR
Map | | Telephone: 01463 712516
Fax: 01463 242590
e-mail: diane.norris@albynhousing.org.uk | | We provide person centred support to previously homeless people in their own temporary tenancies enabling tenants to sustain their tenancy and make a planned move into a permanent tenancy. Where support needs are greater than we can provide we will work in conjunction with other agencies to manage the support needed. |
Apex Scotland | Unit 7
23 Lotland Street
Inverness IV1 1ST
Map | | Telephone: 01463 717033
Fax: 01463 729432
e-mail: highland@apexscotland.or.uk | | Programmes to develop employability - for individuals with a history of offending and/or substance misuse issues. |
Barnardo’s Springboard | Ballantyne House
84 Academy Street
INVERNESS IV1 1LU
Map | | Telephone: 01463 718436
Fax: 01463 718439
e-mail: springboard@barnardos.org.uk | | Barnardo’s Springboard is a Throughcare and Aftercare service for Young People aged 14-21 years who are or have been Looked After. Project workers will work with Young People throughout the Highlands on an individual basis or in groups when appropriate. |
Birchwood Highland | Easter Ross Scheme
c/o County Hospital
Invergordon IV18 0JR
Map | | Telephone: 01349 853153
Fax: 01349 853153
e-mail: easter.ross@i12.com | | Provide housing and support to people with mental health problems, either in supported accommodation or in their own home in the community. |
Calman Trust Ltd. | Calman House
Coul Park
Alness IV17 0RD
Map | | Telephone: 01349 883388
Fax: 01349 883399
e-mail: andrew@calman.org | | Housing support and training opportunities for young people (16-25 years) in Easter Ross who are homeless or at risk of homelessness. Also information and advice - see young people's website www.leavinghomeinthehighlands.org. |
Calman Trust Ltd. | 17a Hilton Village
Inverness IV2 4HT
Map | | Telephone: 01463 248630
e-mail: ferga@calman.org | | Housing support and training opportunities for young people (16-25 years) in Inverness who are homeless or at risk of homelessness. Also information and advice - see young people's website www.leavinghomeinthehighlands.org |
Careers Scotland (Highlands and Islands) | 2 Princes Street
Thurso KW14 8BQ
Map | | Telephone: 01847 895310
Fax: 01847 893740
e-mail: info@careers-scotland.org.uk | | Careers Scotland provides career planning support to people of all ages. Careers Scotland Advisers visit all secondary schools to assist pupils with career planning. Additionally, through our key-working service, support is available to young people who are finding the transition from school to work particularly difficult for a range of reasons. This service works with other agencies as appropriate to help such young people to remove the obstacles they face and improve their employability. Careers Scotland Advisers also work with older people who require assistance in career planning or employability. |
Careers Scotland (Highlands and Islands) | Lochaber College
An Aird
Fort William PH33 6AN
Map | | Telephone: 01397 874550
Fax: 01397 706092
e-mail: info@careers-scotland.org.uk | | Careers Scotland provides career planning support to people of all ages. Careers Scotland Advisers visit all secondary schools to assist pupils with career planning. Additionally, through our key-working service, support is available to young people who are finding the transition from school to work particularly difficult for a range of reasons. This service works with other agencies as appropriate to help such young people to remove the obstacles they face and improve their employability. Careers Scotland Advisers also work with older people who require assistance in career planning or employability. |
Careers Scotland (Highlands and Islands) | Fodderty Way
Dingwall Business Park
Dingwall IV15 9XB
Map | | Telephone: 01349 864914
Fax: 01349 865484
e-mail: info@careers-scotland.org.uk | | Careers Scotland provides career planning support to people of all ages. Careers Scotland Advisers visit all secondary schools to assist pupils with career planning. Additionally, through our key-working service, support is available to young people who are finding the transition from school to work particularly difficult for a range of reasons. This service works with other agencies as appropriate to help such young people to remove the obstacles they face and improve their employability. Careers Scotland Advisers also work with older people who require assistance in career planning or employability. |
Careers Scotland (Highlands and Islands) | 19 Batchen Street
Elgin IV30 1BH
Map | | Telephone: 01343 548884
Fax: 01343 550113
e-mail: info@careers-scotland.org.uk | | Careers Scotland staff provide careers information, guidance and placing help. Careers Advisers are assigned to every secondary school in Highlands and Islands, advising pupils on post school opportunities in further/higher education, vocational training and employment. Through our Inclusion Project, Key Workers offer transition support to young people 'at risk of exclusion' for up to 3 years beyond their school leaving date. We also offer careers guidance to older clients (18 Years +). |
Careers Scotland (Highlands and Islands) | 4th Floor River House
Young Street
Inverness IV3 5BQ
Map | | Telephone: 01463 252100
Fax: 01463 243231
e-mail: info@careers-scotland.org.uk | | Careers Scotland provides career planning support to people of all ages. Careers Scotland Advisers visit all secondary schools to assist pupils with career planning. Additionally, through our key-working service, support is available to young people who are finding the transition from school to work particularly difficult for a range of reasons. This service works with other agencies as appropriate to help such young people to remove the obstacles they face and improve their employability. Careers Scotland Advisers also work with older people who require assistance in career planning or employability. |
Careers Scotland (Highlands and Islands) | King's House
The Green
Portree IV51 9BT
Map | | Telephone: 01478 612328
Fax: 01478 612164
e-mail: info@careers-scotland.org.uk | | Careers Scotland provides career planning support to people of all ages. Careers Scotland Advisers visit all secondary schools to assist pupils with career planning. Additionally, through our key-working service, support is available to young people who are finding the transition from school to work particularly difficult for a range of reasons. This service works with other agencies as appropriate to help such young people to remove the obstacles they face and improve their employability. Careers Scotland Advisers also work with older people who require assistance in career planning or employability. |
Church of Scotland Cross Reach | Drug/Alcohol Rehabilitation and Designated Place
69-71 Old Perth Road
Inverness | | Telephone: 01463 711355
| | Residential rehabilitation for individuals with drug or alcohol dependency, designated place alternative to custody for individuals under the influence of alcohol/drugs. |
CRUSE Bereavement Care |
| | Telephone: 01463 713741
| | Counselling service for bereaved people from age 5 upwards. Special counsellors for children 5-19 years. Bereavement can be loss of any kind, e.g. parent, partner, child, loss of work. |
ENABLE | 6th Floor
7 Buchanan Street
Glasgow G1 3HL
Map | | Telephone: 0141 226 4541
e-mail: enable@enable.org.uk | ENABLE campaigns for better rights and services for people with learning disabilities and their families in Scotland. ENABLE has a national information service, a legal service and local advocacy projects. In addition, its' service company, ENABLE Scotland, can build and provide any direct service that someone with a learning disability might need. In different parts of Scotland, it offers jobs, training, respite short breaks, day services, supported living, housing and support for people with profound learning disabilities.
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Gael Og Highland Mentoring Project | 46 Church Street
Inverness IV1 1EH
Map | | Telephone: 01463 717227
Fax: 01463 236335
e-mail: iainmac@nch-hmp.fsnet,co.uk | | The Highland Mentoring Project works with young people aged 12-17 years by supporting, encouraging and challenging them in making changes and making plans for the future, increasing their self confidence and self esteem, and helping them lead drug free lives. |
Gael OG Intensive Supervision Project | 46 Church Street
Inverness IV1 1EH
Map | | Telephone: 01463 717227
Fax: 01463 236335
e-mail: scgaelog@mail.nch.org.uk | | A project for young people aged 12-17 years who have been in trouble through offending. It aims to reduce offending and the likelihood of custody by giving them the opportunity to address their behaviour and move towards change. We offer a wide range of programmes to suit the needs of the individual. |
Gael Og Positive Options Programme | 46 Church Street
Inverness IV1 1EH
Map | | Telephone: 01463 717227
Fax: 01463 236335
e-mail: scgaelog@mail.nch.org.uk | Provide opportunities for vulnerable and excluded young people, aged 10-16 years, to access culture and sport activities.
Encourage young people to become involved in alternative (to drug/alcohol misuse and anti-social behaviour)activities.
To gain a recognised award.
To inform the development of young person friendly culture and sport services. |
Gael Og Substance Misuse Referral Scheme | 46 Church Street
Inverness IV1 1EH
Map | | Telephone: 01463 717227
Fax: 01463 236335
e-mail: scgaelog@mail.nch.org.uk | | If you are age 14-25 years then the Highland Substance Misuse Referral Scheme can help put you in touch with the services you need to taskle the problems you're having at the moment. You will need to give up about an hour of your time so that you can meet a Project Worker who will assess your needs and give you some advice and guidance on how best to start addressing your problems. Appointments can be arranged with specialist agencies for you. The service is confidential. |
Highland Council Housing Service | Council Offices
Ruthven Road
Kingussie PH21 1EJ
Map | | Telephone: 01540 664512
Fax: 01540 661004
e-mail: ann.macrae@highland.gov.uk | | The Highland Council has a duty to help homeless people. It is also committed to preventing people becoming homeless. If you are homeless, or think you're going to become homeless, or if you are living with friends of family temporarily, they can give advice and assistance with: housing, including council housing, housing associations, private renting and home ownership; emergency/temporary accommodation, and women's aid refuges; assessment of your legal rights under homelessness law; getting support to stay in your home or move; supported accommodation; referrals to specialist services for further advice/help; rent including rent arrears and housing benefit. |
Highland Council Housing Service | Ross House
High Street
Dingwall IV15 9RY
Map | | Telephone: 01349 868648
Fax: 01349 863510
e-mail: pearl.turnbull@highland.gov.uk | | The Highland Council has a duty to help homeless people. It is also committed to preventing people becoming homeless. If you are homeless, or think you're going to become homeless, or if you are living with friends of family temporarily, they can give advice and assistance with: housing, including council housing, housing associations, private renting and home ownership; emergency/temporary accommodation, and women's aid refuges; assessment of your legal rights under homelessness law; getting support to stay in your home or move; supported accommodation; referrals to specialist services for further advice/help; rent including rent arrears and housing benefit. |
Highland Council Housing Service | Moray House
21-23 Church Street
Inverness IV1 1DY
Map | | Telephone: 01463 703800
Fax: 01463 703917
e-mail: inverness.housing@highland.gov.uk | | The Highland Council has a duty to help homeless people. It is also committed to preventing people becoming homeless. If you are homeless, or think you're going to become homeless, or if you are living with friends of family temporarily, they can give advice and assistance with: housing, including council housing, housing associations, private renting and home ownership; emergency/temporary accommodation, and women's aid refuges; assessment of your legal rights under homelessness law; getting support to stay in your home or move; supported accommodation; referrals to specialist services for further advice/help; rent including rent arrears and housing benefit. |
Highland Council Social Work Services | Area Social Work Office
Town House
Inverness | | Telephone: 01463 724220
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Team
Tigh na Drochaid
Bridge Road
Portree | | Telephone: 01478 612943
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Office
The School House
Aviemore | | Telephone: 01479 810251
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Office
60 King Street
Nairn | | Telephone: 01667 453746
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Social Work Office
Council Offices
High Street
Dingwall | | Telephone: 01349 868569
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Social Work Offices
125/127 High Street
Wick | | Telephone: 01955 605040
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Thurso Area Office
16 High Street
Thurso | | Telephone: 01847 893835
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Sutherland Main Office
Main Street
Golspie | | Telephone: 01408 635230
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Bettyhill Area Office
Naver Teleservice House
Bettyhill | | Telephone: 01641 521831
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Lochinver Area Office
Culag Pier
Lochinver | | Telephone: 01571 844332
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Highland Council Social Work Services | Area Social Work Offices
Tweedale Building
Fort William | | Telephone: 01397 703397
| Social Work Services in Highland can provide help and advice in many situations, including:
- Older people/people with disabilities in need of support to remain in their own home, or requiring respite, residential or nursing care;
- Children in need of additional support/protection;
- Services to the Courts and people who have contact with the Criminal Justice System;
- People with mental health problems, or drug or alcohol dependency;
- People who are homeless and in need of support; and
- Supporting carers in the community. |
Homeaid Caithness | Unit 6A
Ormlie Industrial Estate
Thurso KW14 7QU
Map | | Telephone: 01847 890696
Fax: 01847 890696
e-mail: homeaidcaithness@hotmail.com | | Provision of furniture, white goods and other essential household items to people on low incomes. |
Homeless Day Centre | 1 Glebe Street
Inverness IV1 1NB
Map | | Telephone: 01463 718669
Fax: 01463 718669
e-mail: iver.forsyth@highland.gov.uk | | Direct access service for those who find themselves homeless in the Inverness area - safety, warmth and shelter - assessment of individual needs and plan to resolve these. |
Home-Start Ross and Cromarty | Perrins Centre
Perrins House
Alness IV17 0UE
Map | | Telephone: 01349 883484
Fax: 01349 883484
e-mail: Home-Start.RossandCromarty@ecosse.net | | Provides support to families with at least one child under 5 years of age. Volunteers offer regular support, friendship and practical assistance to families in their own homes, helping to prevent family stress and breakdown. |
Inverness Community Mental Health Team | Social Work Building
Kinmylies Building
Leachkin Road
Inverness | | Telephone: 01463 711744
| The Community Mental Health Support Team provides support for people with enduring mental health problems.
The aim of the Team is to improve the quality of life of people living in the community who have been disabled by the effects of mental illness by providing the support they need.
If you suffer from enduring mental health problems yourself, or care for someone who does, and you feel that the Team could help you, please contact us direct or through your G.P.
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Lochaber Citizens Advice Bureau | Dudley Road
Fort William PH33 6JB
Map | | Telephone: 01397 705311
Fax: 01397 700610
e-mail: bureau@lochabercab.cabnet.org.uk | | We provide free, independent, impartial and confidential advice and information to anyone. We have a core generalist advice team, enhanced by several specialist advisers - housing, money, welfare rights. |
Lochalsh and Skye Housing Association | Morrison House
Bayfield
Portree IV51 9EW
Map | | Telephone: 01478 612035
Fax: 01478 613377
e-mail: info@LSHA.co.uk | | Lochalsh and Skye Housing Association is a locally based housing association committed to providing good quality affordable housing solutions for people in housing need. |
Nairn Citizens Advice Bureau | 6 High Street
Nairn IV12 4BJ
Map | | Telephone: 01667 456677
Fax: 01667 451081
e-mail: bureau@nairncab.fsnet.co.uk | | Generalist advice service - benefits, consumer, employment, housing, council tax, single debts etc. Specialist service - welfare rights, employment, money advice. |
New Start Highland | 9a Carsegate Road North
Inverness IV3 89EX
Map | | Telephone: 01463 715615
Fax: 01463 729549
e-mail: newstart@ukonline.co.uk | To provide for individuals and families moving from homelessness to take up a new tenancy:
Essential items, including mugs, cutlery, dishes, pots and pans, bedding.
Second-hand furniture for new tenants as required. |
Raigmore Citizens Advice Bureau | Raigmore Hospital
Old Perth Road
Inverness IV2 3UJ
Map | | Telephone: 01463 706014
| | Generalist advice service - benefits, consumer, employment, housing, council tax, single debts, etc. Specialist service - welfare rights. |
Ross & Cromarty Citizens Advice Bureau - Gairloch | Community Centre
Gairloch | | Telephone: 01445 712186
| | Generalist advice service - benefits, consumer, employment, housing, council tax, single debts, etc. Specialist service - welfare rights, employment. |
Ross & Cromarty Citizens Advice Bureau - Tain | 6 Stafford Street
Tain IV19 1BP
Map | | Telephone: 01862 894382
| | Generalist advice service - benefits, consumer, employment, housing, council tax, single debts, etc. Specialist service - welfare rights, employment. |
Ross-Shire Womens Aid | 10 Ross Place
Dingwall IV15 9SY
Map | | Telephone: 01349 863568
Fax: 01349 869960
| Information, support and temporary accommodation for women, children and young people.
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Ross-shire Womens Aid - Outreach Service, Skye and Lochalsh | 10 Ross Place
Dingwall IV15 9SY
Map | | Telephone: 07715532979
Fax: 01349 869960
| | Ross-shire Women's Aid is a charity giving information, support and refuge to women, children and young people who have experienced abuse. The Outreach Service can provide information, support and a safe route to refuge to women in outlying areas. |
Ross-shire Womens Aid - Outreach Service, Wester Ross | 10 Ross Place
Dingwall IV15 9SY
Map | | Telephone: 07715532979
Fax: 01349 869960
| | Ross-shire Women's Aid is a charity giving information, support and refuge to women, children and young people who have experienced abuse. The Outreach Service can provide information, support and a safe route to refuge to women in outlying areas. |
SACRO Highland | SACRO
The Old School House
Culduthel Road
Inverness IV2 6AE
Map | | Telephone: 01463 716325
Fax: 01463 716326
e-mail: info@highland.sacro.org.uk | 1. Supported accommodation for individuals referred by Criminal Justice Workers and Prison Social Workers.
2. Outreach support to those living in SACRO accommodation.
3. Transitional Care support for individuals making the transition from Prison to the community - for those identified with needs by Prison Drug Strategy Team. |
Skye and Lochalsh Council on Alcohol | Highland Council Offices
3 Dunvegan Road
Portree IV51 9HD
Map | | Telephone: 01478 612633
Fax: 01478 612633
e-mail: dgb@sldaf.fsnet.co.uk | | Information, advice and counselling for people with alcohol and drug related problems. Also alcohol/drug awareness talks for schools, youth groups and adult groups. Referrals from self, GPs, Social Work, employers, health visitors, CPN etc. |
The Cabin | The Cabin
Skye and Lochalsh Mental Health Association
Bayfield
Portree | | Telephone: 01478 613533
Fax: 01478 613095
e-mail: the.cabin.portree@ntlworld.com | | The Association runs Drop-In Centres in Portree and Kyleakin, offering a range of services, including a main meal every day, support and guidance from staff, group activities, and a safe, friendly meeting place. Outreach workers are also employed, who seek to provide support in the community. |
The Princes Trust-Scotland | The Prince's Trust-Scotland
Highlands and Islands Office
81a Castle Street
Inverness IV2 3EA
Map | | Telephone: 01463 729364
Fax: 01463 715600
e-mail: billande@princes-trust.org.uk | Available to people aged 14-25.
Group Millennium Awards - cash awards for groups of young people working in the community.
XL Clubs - Team-based programme of personal development based in schools. For pupils 'at risk' of truanting and under-achievement at school, the clubs aim to improve attendance, motivation and social skills.
Sound Live - 6-day residential course that develops a young person's musical talents.
Programmes in response to local needs, including
Development Awards - cash awards of £50-£500 combined with advice and support to enable access to education, training and work.
ReCharge - 5-day residential aimed at getting young people into work or training. |
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